ERP Analyst

Purpose of the function

Reporting to the IS Project Manager, the ERP Analyst will work closely with the IS and IT team. He/she will collaborate with cross-functional teams to drive key business initiatives by improving business processes within a standard project management methodology. The candidate will be expected to provide a variety of technical and analytical services to customers at all sites (Canada, USA, Mexico) and play a support role to users of IT systems.

More specifically, the person sought will be called upon to :

• Lead the review, optimization and documentation of business processes
• Conduct quantitative analysis and modeling to support operational decisions;
• Proactively monitor, identify and resolve critical business issues and risks;
• Actively participate in various problem-solving workshops to meet customer expectations;
• Implement both quick wins and long-term solutions;
• Provide user training ;
• Managing change when implementing new products ;
• Support UX migration efforts by configuring and customizing Plex screens, roles and navigation;
• In collaboration with the project manager, participate in the review of business processes and develop optimization strategies;
• Develop and maintain documentation and metrics to improve operational efficiency;
• Participate in major projects such as the activation of new modules with our ERP and the standardization of processes;
• Build/improve/dynamize evolving operational processes between several functions;
• Work with ERP system users and managers to determine the appropriate/optimized system configuration;
• Research, identify, develop, test and implement changes to improve the ERP system and business processes;
• Deploy industry best practices to improve Exo-s efficiency through our ERP modules;
• Respond to level 2 user requests for the ERP system via a ticketing system;

QUALIFICATIONS AND SKILLS REQUIRED:

• Bachelor’s degree in information systems or computer science or equivalent ;
• Minimum 5 years related experience;
• Solid knowledge of PLEX manufacturing system configuration, customization and administration;
• Solid expertise in PLEX configuration, particularly in sales, purchasing, planning and shipping
• Knowledge of various manufacturing business processes / Manufacturing experience required
• Knowledge of a variety of data analysis techniques, including clustering, logistic regression, data/text mining, decision trees, etc.
• Proven success in PLEX ERP standardization and UX migration projects
• Comfortable manipulating and extracting information from large, complex data sets;
• Strong understanding of integrated systems ;
• Strong analytical, innovative problem-solving and multitasking skills;
• Bilingual (French/English), Spanish an asset;
• Excellent communication skills, both written and verbal;
• Ability to work independently
• Ability to work with multidisciplinary teams.
• Willingness to travel (valid passport) ;